Fruit tea does NOT taste how it smells. My free Twinings Strawberry & Mango smells and looks like heaven…and tastes like sour water.

If you complain enough as a consumer, you WILL get what you want. I complained to Tesco because they delivered our television to the wrong house and they gave me a £15 refund – nice!

No one cares that I can’t magically do everything right first time because I haven’t been trained properly – in the world of new media and online marketing, if you don’t just GET IT DONE quickly and silently, you are an idiot who deserves to die.

My new manager is extremely nice because she doesn’t know yet. She’ll know soon.